Pre-sale Service

In line with the concept of "quality as the pioneer, service as the backing", according to the customer's opinions and requirements, a comprehensive analysis is carried out to design a complete SMT scheme at the fastest speed, recommend the products most suitable for the actual needs of customers, and let customers know the performance characteristics of the selected SMT machine.

Contact: etasmt@foxmail.com

In-Sale Service

Smt service team with professional service consciousness will keep in touch with customers and let them know the progress of SMT equipment clearly. In addition, the company in strict accordance with the relevant provisions of the contract for production and delivery, to ensure that SMT machines and other intact, and within the prescribed time to the customer requirements of the location.

After-sale service

Customers will be required to provide free technical guidance, installation and debugging methods and precautions for SMT production lines, or directly provide SMT machine installation services.

SMT equipment in the quality guarantee period (12 months), under normal storage, transportation, maintenance, use conditions, if there are quality problems, provide relevant maintenance knowledge; if the user uses improperly caused by SMT machine damage or abnormal work, the company provides paid maintenance services for SMT equipment.

When we receive feedback from SMT quality information, we will put forward treatment opinions within 24 hours. After normal operation, we will analyze the reasons and clarify the responsibilities.

Free installation and commissioning for SMT equipment sold.

Free training for SMT and dip technicians.

During the one-year warranty period, in addition to man-made damage and force majeure factors, the equipment itself has quality problems, our company promises to free maintenance services and material costs.

Our company provides long-term SMT technical support. If the seller needs door-to-door service outside the warranty period, only the cost will be charged.

Our company has sufficient supply of vulnerable parts. If the buyer requests to order spare parts, our company can provide them in time, including SMT, printer, reflow soldering and other machines.

Service Mail

Total smt machine Service Mail: etasmt@foxmail.com

Mobile : +8613670124230 (WhatsApp / Skype / WeChat)